Responsibilities

- Define, implement, and maintain governance frameworks, policies, standards, and operational controls.
- Manage and oversee Change Management processes, including CAB reviews, approvals, risk assessments, and implementation governance.
- Develop, maintain, and review operational Runbooks, SOPs, process documents, and governance artifacts.
- Design and maintain RACI matrices to ensure transparent ownership, accountability, and responsibility across teams.
- Lead Event and Incident Triage processes, ensuring timely escalation, root cause analysis, and corrective actions.
- Coordinate internal and external audits, ensuring timely closure of audit observations and compliance requirements.
- Monitor adherence to regulatory, risk, and compliance standards, including RBI guidelines and industry best practices.
- Establish governance reporting, dashboards, KPIs, SLAs,



and operational metrics for leadership review.
- Conduct process reviews and identify opportunities for control improvements, automation, and operational efficiency.
- Collaborate with Technology, Operations, Risk, Compliance, Security, and Business teams to drive governance initiatives.
- Ensure documentation readiness for audits, regulatory inspections, and compliance reviews.
- Track and manage risk registers, action plans, audit findings, and remediation activities.

Educational Requirement

Bachelor of Engineering

Preferred Skills

- Technology->Consulting
- Data Governance->Data Governance
- Foundational->Consulting
- Change Management->Change Management

Service Line

FINACLE

📌 Governance and Audit Professional (Bengaluru)
🏢 Infosys
📍 Bengaluru