l Prepare and Monitor process reports such as Productivity, Target scorecards, Weekly reports and Monthly reports, etc. and send them to the management.
l Prepare progress reports for team members encourage them to achieve the sales targets and give positive feedback for any improvement.
l Monitor the performance of the team, recommending and implementing changes to the way in which the team operates to improve quality and process efficiency.
l Ability to manage challenging situations and go the extra mile.
l Ability to effectively collaborate within the team.
l Ability to handle escalations and diffuse crisis situations.
Skills Required:
l Excellent coaching skills. Strong people management and leadership skills. Good Interpersonal skills and the ability to communicate at all levels including presentation and public speaking skills.
l Self-motivation, self-direction, organizational skills, and the ability to manage priorities without sacrificing quality or timelines.
l Ability to work in a rapid-paced environment with strong attention to detail and accuracy.
l Excellent MIS and analytical skills
📌 Telesales Team Lead (Indore)
🏢 Veerwal Getwork Services
📍 Indore
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