Experience in HR Operations, HR shared services or Employee Lifecycle Management Responsibilities Manage end to end employee lifecycle administration and complex HR transactions Oversee HRIS management, transaction reviews and exception handling Handled escalated HR cases, employee inquiries and SLA management Manage unemployment administration, employment verification and payroll support activities Ability to drive process administration, governance and continuous improvement Robust communication, stakeholder management, reporting and process management skills Qualifications Graduate or Postgraduate 5-7 years of relevant experience Strong verbal or written communication skills