Company Description
Freshly is revolutionizing the delivery of fresh products by providing quick and convenient doorstep service. Supported by prominent venture capitalists, founders, and angel investors in India, Freshly specializes in creating a streamlined supply chain for fruits, vegetables, and other fresh goods. The company is committed to ensuring consistent, high-quality, and fast delivery of fresh products, catering to the needs of modern consumers. By redefining the fresh produce market, Freshly aims to simplify shopping and enhance customer convenience.
Role Description
This is a full time hybrid role for a Customer Support Representative with the flexibility hybrid setup. The Customer Support Representative will be responsible for providing excellent customer service, addressing customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction.



The role involves responding to customer queries, troubleshooting issues, maintaining a high level of professionalism, and contributing to a positive customer experience.
Qualifications
Proficiency in Customer Support and a commitment to achieving high Customer Satisfaction levels
Strong Communication skills to interact effectively with customers
Experience in Customer Service and Troubleshooting processes
Ability to handle inquiries and resolve issues in a professional and timely manner
Strong problem-solving and interpersonal skills
Flexibility to work in a hybrid environment
Prior experience in a customer-facing role is mandatory

📌 Customer Support Representative (Saket)
🏢 Freshly
📍 Saket