SAP workload automation expert with SAP Basis 5+ years of experience
Delivery of the global (EMEA, APAC, AMER) and business critical Workload Automation services, ensuring alignment with business demand and within agreed SLAs.
Ensure the delivery of the SLA 1 Class Support for the Workload Automation Service.
Maintain and improve the operational model of our Workload Automation Tool (preferably Redwood and from other providers, e.g. Broadcom UC4).
Leading Migration Projects in the Workload Automation domain.
Keep documentation up to date, ensure there is connection/process between all services and minimal overlapping between services delivered within different teams in Workload Automation domain.
Identify potential risks to service delivery and develop strategies to mitigate these risks, ensuring business continuity and minimal disruptions.
Continuously assess and enhance Workload Automation processes, implementing best practices and standards to optimize service delivery efficiency.
Keep close contact with external parties associated with the Workload Automation domain.
Drive the Workload Automation strategy – bring service overview to the table,



follow and steer service transformation where needed
Develop and communicate work instructions within the Workload Automation domain
Design and develop technical and operational processes in the Workload Automation domain.
SAP Basis expert with 5+ years of experience in SAP Basis.

Experience on S/4 HANA and Cloud Workplace preferably Microsoft AZURE
System refresh, System copy, SAP Backup & Recovery
SAP Support Pack upgrades, SAP Kernel upgrades and deployment of Add-on components using SPAM/SAINT
Further development and automation of the products and services used
Operation and monitoring of data center and cloud structures (SAP systems, databases, operating systems, networks)
Monitoring and optimization of the SAP systems, databases, operating systems and networks in operation with regard to performance, availability and stability
2nd and 3rd level analysis and troubleshooting as well as processing of requests from internal partners
Provision of commissioned data center and cloud solutions to internal partners

📌 Tech Lead - SAP Basis (Bengaluru)
🏢 Zeiss India
📍 Bengaluru