IT Infrastructure & Digital Transformation Head
Experience: 15+ Years
Education: B.E./B.Tech in Computer Science/IT, MCA, or BCA
Team Size: Experience managing 10–15 technology professionals
Job Summary
We are looking for an experienced IT Infrastructure & Digital Transformation Head to lead IT infrastructure, operational technology, digital transformation, ERP initiatives, networking, security, and business continuity programs.
The role will be responsible for driving large-scale technology implementations, managing IT service delivery, leading transformation initiatives, and ensuring that technology solutions align with business objectives.
Key Responsibilities
Lead IT infrastructure, operational technology, and digital transformation programs involving complex implementations and organizational change.
Drive the SAP S/4HANA roadmap and manage implementation consultants across modules including SD, MM, PP, FICO, and QM.
Lead implementation and optimization of enterprise applications, ERP, CRM, digitalization, and design software solutions.
Develop and implement technology solutions aligned with business processes, people, technology, and information requirements.
Manage IT service delivery, SLAs, priority incidents, escalations, system upgrades, and continuous service improvement.
Gather and analyze requirements from internal stakeholders, partners, vendors, service providers, and third-party suppliers.
Lead process development, transition, customization, and technology implementation initiatives.




Establish and govern networking and information security frameworks and processes.
Set up and manage Business Continuity Management (BCM) processes aligned with business requirements.
Identify opportunities to improve IT efficiency, service quality, and operational effectiveness.
Ensure effective governance of infrastructure, applications, security, and technology operations.
Develop and maintain IT processes, standards, methodologies, and documentation.
Train and guide IT and business teams on processes, systems, and operational methodologies.
Lead, mentor, and monitor the performance of technology team members.
Promote effective collaboration, communication, and teamwork across IT and business functions.
Requirements
15+ years of experience in IT project implementation, technology delivery, infrastructure, and digital transformation.
Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
Experience in implementing and managing SAP, Zoho/CRM, digitalization platforms, or design software .
Strong experience in IT infrastructure, networking, cybersecurity, and technology operations.
Experience managing ERP implementation and transformation programs, preferably including SAP S/4HANA .
Proven experience managing and delivering complex IT projects from planning through implementation.
Experience leading and managing a 10–15 member technology team .
Robust stakeholder, vendor, consultant, and third-party management skills.
Excellent leadership, communication, problem-solving, and change-management capabilities.

📌 IT Head (Bengaluru)
🏢 HappieHire
📍 Bengaluru