Hiring: Team Leader – Personal Loans & Insurance Sales Industry: BPO Location: Mumbai Role: Team Leader – Sales Company Name: Teleperformance Salary up to 5.5 LPA 6 days working (General Shifts) Experience 2–4 years of BPO/Contact Centre experience Minimum 1 year as a Team Leader Personal Loans / Insurance Sales experience mandatory Key Responsibilities Manage and motivate a team of Sales Executives. Drive daily/monthly sales and revenue targets. Monitor and improve Conversion, Productivity, CSAT & AHT . Manage Shrinkage, Attrition, Attendance & Adherence . Conduct coaching, feedback, huddles, and performance reviews. Handle escalations and ensure process & compliance adherence. Prepare and track daily/weekly/monthly performance reports. Key KPIs Sales | Conversion | Revenue | CSAT | AHT | Shrinkage | Attrition | Productivity | Quality Required Skills Solid sales and people-management skills Excellent communication and leadership abilities Target-oriented with good analytical and problem-solving skills Good knowledge of MS Excel/MIS reporting Relevant experience in Personal Loans / Insurance Sales is mandatory. Share your resumes on:

📌 Team Lead (Maharashtra)
🏢 TP
📍 Maharashtra