Accounts Executive – Accounts Receivable | UK/US Company: IMS Group – IMS Decimal Location: Makarba, Ahmedabad | Shift: UK / US Experience: Relevant AR/O2C experience Qualification: B.Com / M.Com / MBA Finance Job Overview: We are looking for an Accounts Receivable qualified to manage AR activities for UK/US clients, including collections, cash application, billing, and account reconciliation. Key Responsibilities Debt Collection · Monitor and manage outstanding customer accounts to ensure timely payments. · Follow up with customers regarding overdue invoices and negotiate repayment plans. · Reduce accounts receivable ageing by implementing effective collection strategies. · Maintain accurate records of customer interactions, payment commitments, and collection efforts. Dispute Resolution · Investigate and resolve payment disputes and discrepancies in a timely manner. · Collaborate with internal teams (e.g., finance, sales, and customer service) to address customer concerns.
· Ensure all resolutions align with company policies and contractual agreements. Customer Relationship Management · Build and nurture positive relationships with customers to ensure smooth transactions. · Provide timely and professional communication to address payment-related concerns. · Offer guidance on payment terms and credit policies to customers. Process Improvement Initiatives · Identify inefficiencies in the credit control process and suggest improvements. · Implement automation or system enhancements to improve collection effectiveness. · Provide insights and reports on debt collection performance and suggest data-driven strategies. Required Skills Knowledge of Accounts Receivable / O2C processes. Good understanding of accounting and collections. Strong verbal and written communication skills. Good analytical and problem-solving skills. UK/US accounting process experience will be an advantage. Thanks & Regards,