Technical Account Manager (Insurance Domain) Role Overview We are looking for a client-facing professional who combines strong insurance domain knowledge with a solid understanding of technology platforms. This role acts as the primary interface between clients and our internal product/engineering teams, ensuring that client requirements are clearly understood, translated, and successfully delivered. The ideal candidate will be comfortable engaging with client stakeholders, addressing technical queries, and driving end-to-end ownership of requirements from discussion through implementation and closure. Key Responsibilities • Serve as the primary point of contact for clients, building solid and trusted relationships • Engage with client stakeholders to understand business workflows, requirements, and pain points • Translate client requirements into clear functional and technical specifications • Work closely with product and engineering teams to: Prioritize requirements, Align with sprint planning, Track implementation progress • Address client queries related to product capabilities, integrations, and technical workflows • Facilitate regular discussions with clients to provide updates, gather feedback,



and resolve issues • Ensure timely closure of client-reported issues and escalations • Drive continuous improvement by identifying gaps and suggesting enhancements to the product Required Skills & Qualifications • Strong understanding of the insurance domain (underwriting, claims, submissions, or related workflows) • Ability to understand and communicate technical concepts (APIs, data flows, system integrations, etc.) • Experience working in client-facing or stakeholder management roles • Strong analytical and problem-solving skills • Excellent communication skills — both business and technical. Preferred Qualifications • Prior experience working with insurance technology platforms or data processing systems • Exposure to Agile / Scrum methodologies • Familiarity with data formats (Excel, JSON, APIs) and enterprise workflows • Experience coordinating with cross-functional teams (product, engineering, QA) Key Traits • Strong ownership and accountability • Ability to balance client expectations with product realities • Proactive communication and follow-through • Structured thinking with attention to detail Location: Bangalore

📌 Technical Account Manager (Karnataka)
🏢 mea
📍 Karnataka