CRM Team Lead – Premium Longevity Startup | New Delhi
We are hiring on behalf of our client, a premium, high-touch longevity practice serving founders, executives, and HNI/UHNI clients in New Delhi.

About the Role
Lead and grow the Relationship Management team, owning client retention, engagement, and overall client experience. Work directly with the Founder and Leadership Team on key business decisions.

Key Responsibilities
Own the CRM/Relationship Management function end-to-end; build annual vision and roadmaps
Lead, mentor, and manage the Relationship Management team
Drive client retention through strong relationship management
Handle high-stakes client escalations with maturity and discretion
Set team targets, conduct performance reviews, and track service quality





What We're Looking For
3–5+ years in frontline/Key Account Management, with 2–3+ years leading a team
Experience with HNI/UHNI clientele or a premium/luxury service background (hospitality, luxury retail, wellness, etc.)
Exceptional English communication and people skills
Genuine interest in health & longevity

Details
Location: Rangpuri, New Delhi — On-site
Schedule: 6 days/week, no hybrid/remote
⏱️ Notice Period: Immediate joiners preferred

This is a startup workplace — young, energetic, collaborative team, not a cubicle setup.

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