About Helo.ai
Helo.ai by VivaConnect is an AI-first cloud communication platform (CPaaS), built on 25 years of
enterprise communication expertise. We help businesses—from startups to large enterprises—personalise
conversations for billions with AI across SMS, WhatsApp, RCS, Voicebots, Chatbots, and Email, all from
a single platform.
● 25+ years of enterprise communication expertise
● Trusted by leading brands including Aditya Birla Capital, Bajaj Finance, and Kotak Mahindra
Bank
● Google and Meta Partner
Why Build Your Career With Us
●
●
●
●
●
Work on enterprise-grade communication platforms at scale
Lead quality engineering across modern web, API, database, and performance testing
Work with Playwright, REST Assured, JMeter, Jenkins, and CI/CD environments
Collaborate across Engineering and Product teams throughout the SDLC
Drive automation, continuous testing, and quality engineering practices
Discover More About Helo.ai
● Website: Helo.ai
● LinkedIn: Helo.ai on LinkedIn
● Instagram: @sayheloai | @ The Role You'll Play
As a Senior QA Engineer, you will own end-to-end QA activities across the SDLC/STLC, with strong
expertise in both Manual and Automation Testing.
You will be responsible for defining test strategies, leading functional and automation testing, validating
APIs and databases, conducting performance testing, managing defects, monitoring release readiness, and
driving QA standards and best practices across the team.
What You'll Be Driving
QA Strategy & Test Planning
●
●
●
● Own end-to-end QA activities across SDLC/STLC
Define test strategy, test plans, scenarios, test cases, and test reports
Lead Functional, Integration, Regression, Smoke, Sanity, Exploratory, UAT, and E2E Testing
Monitor QA progress, risks, quality metrics, and release readiness
●
●
●
●




● Develop and maintain UI automation using Playwright
Develop API automation using REST Assured
Perform API testing using Postman
Test REST APIs, Microservices, third-party integrations, and end-to-end workflows
Integrate automation with Jenkins and CI/CD pipelines
Automation & API Testing
Database & Performance Testing
● Perform MongoDB/NoSQL database validation and backend testing
● Perform Load, Stress, and Performance Testing using JMeter
● Ensure API validation and MongoDB data consistency
Defect & Risk Management
● Manage defects, triage, RCA, retesting, and closure using JIRA
● Drive defect triage, RCA, and risk mitigation
● Ensure testing completion, release readiness, and minimize production defects Quality Engineering & Team Leadership
●
●
●
●
Improve Playwright and REST Assured automation coverage and stability
Mentor QA engineers and ensure QA standards and best practices
Plan QA activities and review deliverables
Promote Shift-Left Testing, Continuous Testing, Automation, and Quality Engineering
Knowledge & Expertise We Value
Functional Capability
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
Playwright
JavaScript / TypeScript
REST Assured
Postman
MongoDB
JMeter
Jenkins
CI/CD
Git
JIRA
REST API
Microservices
Manual Testing
Automation Testing
Agile
Professional Strengths
●
●
●
●
●
Strong QA planning and test strategy capabilities
Strong defect triage, RCA, and risk management skills




Ability to monitor quality metrics and release readiness
Strong mentoring and QA leadership capabilities
Ability to drive Shift-Left Testing, Continuous Testing, Automation, and Quality Engineering Platforms & Tools
●
●
●
●
●
●
●
●
●
●
Playwright
JavaScript / TypeScript
REST Assured
Postman
MongoDB
JMeter
Jenkins
CI/CD
Git
JIRA
Education & Experience
●
●
●
●
8–10 years of experience in Quality Assurance / Software Testing
Bachelor's degree in Computer Science, IT, Engineering, or a related field
Strong hands-on experience in Manual and Automation Testing
Hands-on experience with Playwright, JavaScript/TypeScript, REST Assured, Postman,
MongoDB, and JMeter
Valuable to Have:
●
●
●
●
Cucumber / BDD
TestNG / JUnit
Security Testing
ISTQB Certification
Indicators of Success
●
●
●
●
●
●
Testing completed effectively with strong release readiness
Minimized production defects through effective QA practices
Improved Playwright and REST Assured automation coverage and stability
Reliable API validation and MongoDB data consistency
Successful execution of JMeter performance and load testing
Effective defect triage, RCA, retesting, and closure● Strong QA planning, team mentoring, and deliverable quality
● Increased adoption of Shift-Left Testing, Continuous Testing, Automation, and Quality
Engineering
Performance & Growth
The role follows defined KPIs and KRAs to ensure clarity in responsibilities, support performance
tracking, and recognize contributions toward quality, automation, release readiness, team capability, and
continuous improvement.
Equal Opportunity Employer
At Helo.ai, we celebrate diversity and are committed to building an inclusive, collaborative environment
for all.

📌 Quality Assurance Lead (Mumbai)
🏢 Helo.ai by VivaConnect
📍 Mumbai