International Voice Process Executive - Night Shift
Company: Spancore Technology
Location: Coimbatore
Job Type: Full-Time
Shift: Night Shift
Job Description
Spancore Technology is looking for enthusiastic and customer-focused candidates to join our team as International Voice Process Executives. The role involves communicating with international customers, understanding their queries, providing appropriate solutions, and maintaining excellent customer service standards.
Responsibilities
Handle inbound and/or outbound calls with international customers.
Communicate professionally and clearly in English.
Understand customer requirements and resolve queries effectively.
Maintain accurate customer and call records.
Follow company policies, processes, and quality standards.
Achieve assigned performance and customer service targets.
Coordinate with internal teams whenever required.
Requirements
Valuable spoken English and communication skills.
Basic computer knowledge.
Customer-service-oriented attitude.
Willingness to work night shifts.
Freshers and experienced candidates can apply.
Ability to work as part of a team and meet performance targets.