Diploma / bachelors degree in engineering (Metallurgy / Mechanical / Production / Foundry / Steel preferred) • 0–1 year of experience in B2B / industrial sales (Foundry / Steel exposure preferred) • Freshers with valuable technical understanding may also be considered • Willingness to travel extensively within the assigned region

Job

Description

Responsibilities
Handle customer servicing and support for foundry sales in the assigned region (North or East/North-East).
Visit customers regularly for trials, restart of business, new business development, and technical follow-ups.
Coordinate for order execution, dispatch tracking, and customer requirement closure.
Support in resolving customer complaints/issues through coordination with internal teams (Quality, Production, R&D;, Dispatch).
Identify recent customer prospects and support market development activities to improve market share.
Maintain regular customer connect and ensure timely follow-up on leads, trials, and repeat orders.
Provide structured feedback from the market and customers to the sales team for business improvement.
Ensure timely reporting of visits, trial status, business pipeline, and customer updates to the reporting manager

📌 Customer Relationship Executive Kolkata
🏢 ParadigmIT Technology Services
📍 Kolkata