We are looking for enthusiastic and customer-friendly Freshers to join our team as Customer Support Executives.
Job Role: Customer Support Executive
Location: Nagpur
Experience: Fresher
Job Type: Full-Time
Handle customer queries through calls, WhatsApp, chat, and email.
Understand customer concerns and provide appropriate solutions.
Assist customers with product/service-related queries.
Coordinate with the technical and operations teams for issue resolution.
Follow up with customers regarding complaints and service requests.
Maintain accurate customer and complaint records.
Provide a positive and qualified customer experience.
Required Skills:
Good communication skills.
Basic knowledge of computers and MS Office.
Hindi and English communication required.
Marathi will be an added advantage.
Valuable listening and problem-solving skills.
Positive attitude and willingness to learn.
Freshers are welcome to apply.