Job Opening: Customer Support Engineer / Executive

Company: Rajkamal Bar-Scan Systems Pvt Ltd

Location: Delhi

Experience: Min 1 Year

Salary: 2,00,000 4,50,000 P.A. (Based on experience)

Key Responsibilities
Provide high-quality in office customer support by diagnosing and resolving product/service issues efficiently.
Handle installation, setup, configuration, and troubleshooting of RFID, AIDC, and barcode solutions.
Maintain accurate records of customer interactions, issues, and resolutions in the support system.
Follow up with clients to ensure complete resolution and high customer satisfaction.
Coordinate with sales and technical teams to deliver end-to-end support.
Conduct customer training sessions for better product understanding and usage.
Proactively identify potential issues and escalate when required.




Stay updated with product knowledge, upgrades, and industry trends.
Ready to travel outside Delhi for customer support visits and complaint resolution as require.

Candidate Profile
1 to3 years of experience in customer/technical support (preferably RFID, AIDC, barcode industry).
Knowledge of Automation Conveyor systems is mandatory.
Solid technical and troubleshooting skills.
Excellent communication and interpersonal abilities.
Valuable problem-solving mindset with attention to detail.
Ability to multitask and prioritize work efficiently.
Self-motivated and a team player.
Bachelors degree in any relevant field.

This job is provided by Shine.com

📌 Customer Support Engineer Delhi (India)
🏢 rajkamal barscan systems
📍 India