Salary: 25,000 40,000 Per Month + Additional Benefits
Process: Voice & Chat Support (Inbound / Outbound)
Openings: 500+
Employment Type: Full time
Job Responsibilities
Handle customer queries through inbound/outbound calls and chat.
Provide accurate information and resolve customer complaints, queries, and service requests.
Deliver qualified and effective customer support.
Maintain high standards of customer satisfaction and service quality.
Document customer interactions and update information in the system.
Escalate complex issues to the appropriate department when necessary.
Meet performance targets, productivity standards, and quality benchmarks.
Eligibility Criteria
Minimum qualification: HSC (12th Pass) / Graduate.
Freshers and experienced candidates are welcome to apply.
Excellent English communication skills are mandatory, especially written English for chat support.
Good verbal communication skills in English and Hindi.
Comfortable handling voice and chat interactions.
Good typing speed and multitasking abilities.
Willingness to work in rotational shifts and on a 5-day working schedule.
Basic computer knowledge is required.
What We Offer
Attractive salary package with additional benefits.
Opportunity to work in a professional customer support setting.
Career growth and development opportunities.
5-day working schedule with 2 rotational weekly offs.
Opportunities for both freshers and experienced professionals.
Interested in applying? Share your updated CV with our recruitment team today!
Smart Lion Private Limited
Your Career. Our Commitment.
📌 Customer Support Executive Chat And Voice Process For Ahmedabad (India)
🏢 SMART LION
📍 India
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