· Proactively call or follow up with clients whose insurance policies require a medical examination for activation.

· Clearly explain the importance and perks of the medical check-up in the insurance approval process.

· Address any client concerns, objections, or misconceptions about medical tests with accurate information.

· Coordinate appointments between clients and authorized medical testing centers or diagnostic labs.

· Track appointment completion and follow up to ensure all medical reports are submitted on time.

· Maintain accurate records of communications and appointments in CRM systems.

· Collaborate with underwriting and customer service teams to resolve any delays or issues.

· Educate clients about policy timelines and next steps after medicals are done.

Pay: ₹16,000.00 - ₹20,000.00 per month

Advantages
Provident Fund

Experience:
Customer support: 1 year (Required)

Language:
Hindi (Required)
English (Required)

Work Location: In person

📌 Customer Service Officer Bengaluru
🏢 Archishtech Solutions (opc)
📍 Bengaluru