The Vendor Relationship and Transition Control Manager oversee vendor performance, manages supplier relationships, and works with internal stakeholders to ensure vendors meet operational, financial, and strategic requirements. Focuses on managing and governing the transfer of services, processes, systems, projects, or operations from one team, vendor, location, or business unit to another while minimizing disruption and ensuring business continuity.

Responsibilities

Key Responsibilities
Develop and maintain robust relationships with vendors and suppliers.
Evaluate vendor performance using established KPIs and service-level agreements (SLAs).
Monitor vendor compliance with contractual obligations, company policies, and regulatory requirements.
Resolve vendor-related issues, disputes, and escalations.
Conduct regular business reviews with vendors.
Identify and mitigate risks associated with third-party vendors.
Collaborate with procurement, legal, finance, operations, and business teams.
Support vendor selection, onboarding, and offboarding processes.
Maintain accurate vendor documentation and records.




Transition Planning & Governance
Stakeholder Management
Risk & Issue Management
Knowledge Transfer & Handover
Change & Service Readiness
Reporting & Compliance

Required Skills
Project and transition management
Stakeholder management
Risk and issue management
Communication and presentation skills
Documentation and reporting
Change management
Problem-solving and analytical thinking
Financial and commercial acumen
Conflict resolution

Qualifications

Qualification
Bachelor’s degree in Computer Science, Information Technology, or related field
ITIL Certification (Mandatory – ITIL v3/v4 Foundation or above)
Vendor Management Qualified (VMP)Level

T6 (12+ Years Experience)

Experience
Minimum 12+ years of experience in IT Service Management
Strong experience in IT Transition Projects and Vendor Management
Exposure to SIAM / multi-vendor workplace (preferred)
Hands-on experience with reporting and ITSM tools like ServiceNow, Power BI, Excel

📌 Dtici Global Siam Transition Control And Vendor Manager Karnataka
🏢 Daimler Truck
📍 Karnataka