About the role:

Ambuja Neotia Realty is looking for a customer-focused qualified to join our Marketing team. In this role, you will maintain solid customer relationships, coordinate with the Sales and CRM teams, resolve payment-related issues, and prepare accurate collection MIS reports. Your work will directly support the organization's cash flow, and you'll help make sure every customer gets a smooth and trustworthy experience with our brand.

Job Responsibilities:
Ensure timely recovery of customer dues by executing structured follow-up plans through telephone calls, emails, written communications, site visits, and meetings.
Maintain regular communication with customers to ensure adherence to payment schedules.
Maintain positive customer relationships throughout the payment lifecycle.
Track target vs.



actual collections, outstanding receivables, customer-wise follow-up status, and collection projections.
Resolve customer complaints and disputes related to payment demands, receipts, or account statements.
Coordinate with Finance, CRM, Sales, Legal, and Customer Service teams for prompt issue resolution.
Maintain complete documentation of customer interactions, payment commitments, receipts, and follow-up records.

Qualifications required:
Graduate in Commerce, Business Administration, Finance, or related discipline.
MBA (Finance/Marketing) preferred.

📌 Executive – Marketing Kolkata
🏢 Ambuja Neotia Realty
📍 Kolkata