Key Responsibilities -
Minimum 4 years of relevant experience at Contact Centre and at least 2 years of experience in the same role
Advanced presentation, interpersonal, time management, and organizational skills
Strong training program design experience
Excellent verbal and written communication skills
Must possess knowledge of technical aspects of e commerce/ procurement platforms
Education required -
Must hold a bachelor’s degree in engineering, education, communication or business or the equivalent combination of education, training or work experience