25 Sep
|
BK SQUARE INTERNATIONAL CONSULTANT
|
Kochi
25 Sep
BK SQUARE INTERNATIONAL CONSULTANT
Kochi
A Front Office Associate (FOA) in a 5-star hotel acts as the primary point of contact, managing guest arrivals, departures, and tailored luxury experiences.
Key Responsibilities
Guest Check-in & Check-out: Greet guests warmly, verify identification, manage registration, and issue room keys with high accuracy.
Personalized Services: Coordinate VIP arrivals, honor special room preferences, and provide detailed information about hotel amenities.
Department Coordination: Liaise with housekeeping for ready rooms and engineering/maintenance for swift room fixes.
In-Stay Support & Complaints: Handle guest inquiries and resolve complaints with empathy, tact, and professionalism.
Billing & Administration: Process secure payments, manage guest folios, and maintain explicit shift logs.
Pay: ₹16,000.00 - ₹20,000.00 per hour
Advantages
Versatile schedule
Food provided
Provident Fund
Work Location: In person
📌 Foas Kochi
🏢 BK SQUARE INTERNATIONAL CONSULTANT
📍 Kochi