Front Desk Operations: Supervise check-ins, check-outs, room allocations, and billing to ensure a smooth guest experience.
IDS System Management: Configure room categories, rate plans, packages, taxes, and market segments within the IDS PMS.
System Troubleshooting: Resolve first-level technical issues with IDS workflows, night audit processes, and software interfaces (such as POS or channel managers).
Staff Training: Train front desk and reservation teams on correct IDS usage, data entry standards, and standard operating procedures (SOPs).
Reporting & Auditing: Generate and verify daily occupancy, revenue, and audit reports through IDS for the finance department.
Department Coordination: Communicate closely with Housekeeping, F&B;, and Accounts to keep room statuses and guest folios updated across the system.

Pay: Up to ₹35,000.00 per month

Perks
Cell phone reimbursement
Food provided
Leave encashment

Work Location: In person

📌 Front Office Manager Painkulam
🏢 Ecogardens Resort Cheruthuruthy, Thrissur
📍 Painkulam