Welcoming guests and creating a friendly first impression.
Check-in and check-out — registering guests, assigning rooms, collecting required information, and handling departures.
Reservations — making, modifying, and confirming room bookings.
Guest assistance — answering questions about the hotel, local attractions, transportation, restaurants, and services.
Handling calls and messages — answering telephone calls, emails, and guest inquiries.
Payments and billing — preparing bills, accepting payments, and handling basic billing questions.
Handling complaints — listening to guest concerns and coordinating with the appropriate department to resolve them.
Coordination with other departments — working with housekeeping, room service, maintenance, security, and management.
Maintaining records — updating guest information and maintaining front-office records.
Upselling hotel services — informing guests about room upgrades, restaurants, spa services, or other facilities when appropriate.
Pay: ₹9,000.00 - ₹15,000.00 per month
Perks
Food provided
Provident Fund
Work Location: In person
📌 Front Office Receptionist Puri (India)
🏢 SHREE Hotel
📍 India
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