Key Responsibilities
Welcome and assist guests in a courteous and professional manner.
Handle guest check-in and check-out procedures efficiently.
Manage room reservations, bookings, and guest inquiries.
Operate the IDS Hotel Management Software for reservations, billing, and front office operations.
Coordinate with Housekeeping, Maintenance, and other departments to ensure guest satisfaction.
Handle guest requests, complaints, and feedback promptly.
Maintain accurate guest records and prepare daily front office reports.
Ensure compliance with hotel policies and service standards.

Requirements
Bachelor's degree or Diploma in Hotel Management or a related field.
Minimum 1–2 years of experience in a hotel front office.
Working knowledge of IDS Hotel Management Software is mandatory.




Excellent communication and interpersonal skills.
Proficiency in MS Office and email correspondence.
Ability to work in rotational shifts, including weekends and holidays.
Robust customer service orientation and problem-solving skills.

What We Offer
Competitive salary.
Food and accommodation (if applicable).
Qualified work environment.
Opportunities for career growth and development.

Join our team and be a part of delivering exceptional hospitality experiences!

Pay: ₹20,000.00 - ₹25,000.00 per month

Advantages
Cell phone reimbursement
Food provided

Work Location: In person

📌 Front Desk Receptionist Painkulam (India)
🏢 Ecogardens Resort Cheruthuruthy, Thrissur
📍 India