Key Responsibilities

Member &
Guest Experience
Welcome and greet members, clients, and visitors, ensuring a skilled and friendly experience.
Support new members during onboarding and provide guidance on workspace usage, facilities, and services.
Handle member concerns, requests, and feedback, ensuring timely resolution.
Assist in organizing community events, workshops, and networking sessions.

Frontline Communication
Manage incoming calls, emails, and inquiries related to office space, memberships, meeting rooms, and other services.
Coordinate with the sales team for leads, walk-ins, and prospective client queries.
Maintain member records and ensure proper documentation.

Operations &
Facility Coordination
Work with housekeeping, pantry, and security teams to ensure the workplace is clean, secure, and well-maintained.
Coordinate meeting room bookings, event spaces, and office supplies for members.
Ensure adherence to building protocols, health & safety measures, and visitor access policies.

Logistics &




Administration
Receive, log, and distribute courier, parcels, and mail for members.
Maintain office inventory, stationery, pantry supplies, and ensure timely replenishment.
Assist in managing vendor coordination and basic facility requests.

Access &
Security Management
Ensure only authorized members, staff, and visitors access the premises.
Oversee visitor registrations, ID checks, and movement within the office space.

Qualifications &
Skills
Graduate in Hospitality, Business Administration, or related field preferred.
Robust communication and interpersonal skills.
Proficiency in MS Office; familiarity with coworking management or CRM software is an advantage.
Ability to multitask and maintain a calm, professional demeanour under pressure.
Customer-focused mindset with a positive and proactive attitude.

📌 Front Desk Receptionist Hyderabad
🏢 Incuspaze Solutions
📍 Hyderabad