Job Overview
Role: Customer Support Executive (Voice Process)
Location: Gorwa, Vadodara (In office)
Salary: ₹2,25,000/- CTC per annum (Per Year)
Working Days: 6 days a week (1 Rotational Off)
Shift: Day Shift / Rotational Shift

Key Responsibilities
Customer Support: Handle incoming calls and resolve customer queries, complaints, and requests.
Problem Solving: Provide accurate and complete information to customers by using the right methods and tools.
Data Management: Keep records of customer interactions, process customer accounts, and file documents properly.
Quality Assurance: Meet or exceed team goals and quality metrics set by the organization.

Candidate Requirements
Education: Any Graduate can apply ).
Language Skills:



Fluent Hindi and Average English (Must be able to understand and communicate basic terms in English).
Communication: Solid listening skills, polite tone, and high patience levels.
Skills: Basic computer knowledge and positive typing speed.
Experience: Both Freshers and experienced candidates are welcome.

Pay: ₹14,000.00 - ₹18,000.00 per month

Perks
Provident Fund

Education
Bachelor's (Preferred)

Language
English (Preferred)
Hindi (Preferred)

Work Location: In person

📌 Fresher Graduate Gorwa (India)
🏢 Neelam Enterprise
📍 India