Job Responsibilities
Manage day-to-day resort operations and ensure smooth functioning of all departments.
Handle guest relationships, enquiries, feedback, and complaint resolution.
Build and maintain strong relationships with corporate clients, travel partners, and other business associates.
Drive sales, business development, and repeat bookings.
Coordinate with Sales, Front Office, F&B;, Housekeeping, and other departments.
Monitor guest experience, service quality, and operational standards.
Handle daily reporting and coordinate with management on important operational matters.
Support revenue generation and achieve assigned business targets.
Requirements
3–6 years of experience in resort/hotel operations, sales, or relationship management.
Solid communication, leadership, and guest-handling skills.
Valuable knowledge of local market and business development.
Basic computer and reporting skills.
Candidate should be willing to stay at the resort.
Benefits: Free accommodation/stay and food provided by the company.