Hindi Call Centre Fresher Delhi (India)

Hindi Call Centre Fresher Delhi (India)

25 Sep
|
Emergefresh Solutions Private
|
India

25 Sep

Emergefresh Solutions Private

India

Handle incoming customer queries via live chat platforms (Zendesk Chat, Freshchat, Intercom, etc.).

Provide accurate, empathetic, and timely responses while following predefined scripts and policies.

Troubleshoot basic product/service issues and escalate complex cases to relevant teams.

Maintain high response and resolution rates while adhering to SLA and quality benchmarks.

Log interactions and update CRM/ticketing systems with transparent notes.

Achieve daily/hourly productivity and quality targets.

Participate in training, quality feedback sessions, and process improvement initiatives.

Support simple order processing, refunds, and account updates when required.

Pay: ₹8,912.67 - ₹14,373.76 per month

Advantages
Cell phone reimbursement
Versatile schedule
Health insurance
Provident Fund

Work Location: In person

📌 Hindi Call Centre Fresher Delhi (India)
🏢 Emergefresh Solutions Private
📍 India

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