Job Summary

We are looking for an experienced Head – E-Commerce to manage and grow our online business. The candidate should have strong knowledge of Shopify, e-commerce operations, online sales, and digital business management.

Key Responsibilities
Manage the complete e-commerce business and online sales operations.
Take ownership of the company’s Shopify website and online store.
Manage Shopify products, categories, pricing, offers, inventory, orders, and website content.
Develop strategies to increase online sales and revenue.
Monitor website traffic, sales, conversion rates, and customer experience.
Coordinate with Sales, Purchase, Marketing, IT, Logistics, and Customer Service teams.
Ensure products are properly listed with accurate descriptions, images, specifications, and pricing.
Manage online promotions, campaigns, discounts, and seasonal offers.
Monitor competitors and online market pricing.
Coordinate with digital marketing teams to improve website traffic and sales.
Monitor order processing, delivery, returns, cancellations,



and customer complaints.
Prepare daily, weekly, and monthly e-commerce performance reports.
Identify new opportunities to improve the online business.

Qualification
Graduation in any discipline.
MBA in Marketing / E-Commerce / Business Management will be an advantage.

Experience
Minimum 5 years of experience in E-Commerce.
Robust hands-on experience in Shopify is essential.
Experience in retail, electronics, digital products, or home appliances will be an advantage.

Skills Required
Strong knowledge of Shopify and e-commerce platforms.
Knowledge of online sales and digital marketing.
Positive analytical and problem-solving skills.
Strong communication and team management skills.
Ability to manage targets and drive online revenue.
Valuable understanding of website performance and customer experience.

Pay: From ₹30,000.00 per month

Work Location: In person

📌 Head E Commerce Kottayam
🏢 Oxygen Digital Shop
📍 Kottayam