HR & Operations Head

Company: ACE Ivestors Pvt. Ltd.

Location: Noida, Uttar Pradesh

Experience: 12+ Years

Employment Type: Full time

Key Responsibilities
Lead end-to-end HR functions including recruitment, onboarding, attendance, payroll, performance management, and employee relations.
Take ownership of employee grievance handling, conflict resolution, disciplinary matters, and workplace concerns.
Conduct regular team meetings, one-on-one discussions, feedback sessions, and employee engagement activities.
Oversee sales floor management, team discipline, attendance, productivity, and overall work workplace.
Coordinate with Sales Managers and Team Leaders to monitor team performance and address operational concerns.
Ensure smooth communication and coordination between management, HR, and business teams.
Develop and implement HR policies, processes, and SOPs.




Monitor employee performance and support managers in handling performance-related issues.
Ensure compliance with company policies and applicable statutory requirements.
Prepare regular HR and operations reports for senior management.

Requirements
12+ years of experience in HR, Operations, Administration, or a similar leadership role.
Robust experience in grievance handling, employee relations, team management, and floor operations.
Experience overseeing sales teams and high-volume work environments.
Strong leadership, communication, negotiation, and conflict-resolution skills.
Ability to conduct effective meetings and maintain solid employee-management relations.
Robust decision-making and problem-solving abilities.
MBA/PGDM in HR or relevant qualification preferred.

📌 Head Hr And Operations Noida
🏢 ACE Investors
📍 Noida