Key Responsibilities
Assist the Front Office team with guest check-in and check-out procedures.
Welcome guests professionally and provide exceptional customer service.
Respond to guest inquiries, requests, and concerns in a courteous and timely manner.
Coordinate with housekeeping and maintenance teams to ensure room readiness and guest satisfaction.
Support the setup and organization of meeting rooms, banquet areas, and events.
Maintain cleanliness and organization of public areas and service spaces.
Assist with administrative tasks, including data entry, documentation, and record maintenance.
Support event coordination and daily operational activities as required.
Follow company policies related to hygiene, safety, security,
and service standards.
Learn hotel operations across multiple departments and contribute to delivering an excellent guest experience.
Requirements
Eligibility: Diploma/Bachelor's in Hotel Management or Hospitality
Freshers are encouraged to apply.
Robust communication and interpersonal skills.
Customer-oriented attitude with a professional appearance and positive approach.
Basic knowledge of hospitality operations and guest service principles is an advantage.
Comfortable using MS Office, email, and basic computer applications.
Ability to work in a fast-paced workplace and handle multiple tasks.
Willingness to work adaptable shifts, including weekends and public holidays.
Eagerness to learn, adapt, and grow within the hospitality industry.
📌 Hospitality Intern Kolkata
🏢 2COMs
📍 Kolkata
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