Key Responsibilities
Make outbound calls to prospective customers and generate interest in Company.
Follow up with leads through calls and other communication channels.
Understand customer requirements and recommend suitable gym memberships/services.
Convert qualified leads into memberships and achieve monthly sales targets.
Maintain and regularly update the sales pipeline and CRM.
Handle customer queries and provide appropriate information about memberships and services.
Build relationships with prospects and existing customers.
Negotiate with customers and effectively close sales.
Follow up for membership renewals, upgrades and additional services where applicable.
Explore prospects for upselling and cross-selling fitness-related services.
Maintain accurate records of customer interactions and sales activities.