The Implementation Specialist is responsible for implementing the company's software solutions for clients by managing requirement gathering, system configuration, client training, UAT, Go-Live, and post-implementation support.
Technical Skills
Software implementation and configuration
Basic SQL knowledge
API integration fundamentals
Data migration and validation
UAT and testing
MS Excel, Word, and PowerPoint
Basic troubleshooting
Functional Skills
Requirement gathering
Business process analysis
Project coordination
Documentation
Customer onboarding
Training delivery
Soft Skills
Excellent communication skills
Client relationship management
Problem-solving ability
Analytical thinking
Time management
Team collaboration
Attention to detail
Adaptability
Qualifications
Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
MBA or relevant certifications are an added advantage.
Experience
1–2 years of experience in software implementation, customer success, or project coordination.
Experience implementing SaaS-based applications is preferred.
Experience with HRMS, ERP, CRM, or Payroll solutions is an advantage.
Location : Airoli Navi Mumbai
📌 Implementation Associate Mumbai
🏢 Neural IT
📍 Mumbai
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