Understand employees' needs and concerns and take steps to improve employee engagement.
Work with employees to understand their health-related concerns and support them when needed.
Interact with employees' family members, when required, to understand and address family-related challenges.
Conduct psychometric tests to understand employee satisfaction, job involvement in work, and organization commitment. Take suitable action based on the results.
Cascade &
Explain company policies to employees and resolve their Queries, Complaints, and Requests (QCR).
Ensure proper implementation of the ESIC scheme and help employees get ESIC advantages, especially during emergencies.
Work with employees & operations team to understand the people-related reasons
Identify employees' training needs and ensure the required training is provided in coordination with the Operations &
Training Team




Share Excellence scores with employees and identify the people-related reasons behind poor performance. Review 10% of employees every month.
Conduct home visits to understand employees' family and personal challenges. Take suitable action to reduce absenteeism and employee turnover. Act as a positive representative of the company.
Act as HR SPOC for Operation for the assigned people / department

Key Skills Required
Masters in Psychology / Social Work is Preferred
Knowledge of MS - Office (Word, excel and PowerPoint)
Counseling &
Communication Skill
Empathy, Active listening, Relationship building
Grievance Handling &
Employee Relations
Psychometric Testing
Root Cause Analysis, Problem Solving, Operations

📌 Human Resources Business Partner Palghar (India)
🏢 Illusion Dental Laboratory
📍 India