Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.
Key Responsibilities
Handle inbound calls from international customers.
Understand customer queries and provide appropriate solutions.
Communicate clearly and professionally in English.
Maintain a positive and customer-friendly approach.
Follow company policies, processes, and quality standards.
Maintain accurate records of customer interactions.
Achieve defined performance and customer service targets.
Eligibility & Requirements
Freshers are eligible to apply.
Good English communication skills are mandatory.
Excellent verbal communication and active listening skills.
Clear pronunciation and confidence while speaking.
Basic computer knowledge.
Positive problem-solving and customer-handling skills.
Willingness to work in rotational shifts, including night shifts.
Comfortable communicating with international customers.
Salary & Incentives
Competitive salary package.
Performance-based incentives in addition to fixed salary.
Attractive earning potential based on individual performance.
Training and career development opportunities.
Why Join Us?
Opportunity to work in an international voice process.
Freshers-friendly work environment.
Performance-based incentives.
Skilled training and development.
Growth opportunities opportunities.
Interested candidates can share their updated resume and contact details to apply.
Excellent communication and interpersonal skills.
B.E, B.Tech, B.Sc, Post-Graduation Freshers are not eligible.
Please bring the original physical copy of any of your identification documents for verification.
Anyone who attended an interview before 30 days are not eligible to attend walk-in.
Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
📌 International Voice Support Hyderabad
🏢 Firstsource
📍 Hyderabad
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