Ahmedabad, India

About EnerComp

We design and build drones, flight controllers, telemetry and avionics in India, used for mapping, surveying and defence applications. Location: Changodar, Ahmedabad (on-site; Ahmedabad-based candidates preferred)

Department: IT / Administration

Employment type: Full time

Experience: 1+ years

The role

We are looking for an IT Support Engineer with at least one year of experience to provide day-to-day technical support to our team and maintain the company’s IT systems, hardware, software and network. You should be a confident troubleshooter who can resolve issues independently.

Responsibilities
Provide first-level support for hardware, software and network issues
Install, configure and maintain computers, laptops, printers, scanners and other equipment
Troubleshoot operating system, application, hardware and connectivity problems
Manage email accounts, user accounts, system access and permissions
Support the LAN, Wi-Fi, routers and switches
Handle software installation, updates, antivirus and routine system maintenance
Run data backups and apply basic security and cybersecurity practices
Manage the employee biometric attendance system:



enrolment, access and troubleshooting
Maintain records of IT assets, plus documentation, issue logs and service records
Monitor equipment and flag anything needing preventive maintenance or replacement
Coordinate with external IT vendors and service providers
Support video conferencing, meeting rooms and other office IT needs

Required skills
1+ years in IT support, technical support or system support
Good knowledge of Windows, MS Office, hardware and networking
Working understanding of LAN, Wi-Fi, TCP/IP, DNS, DHCP, routers and switches
Hands-on troubleshooting of desktops, laptops, printers and peripherals
Basic knowledge of cybersecurity, antivirus and backup practices
Clear communication and a helpful approach to supporting colleagues
Positive documentation and problem-solving habits

Valuable to have
Diploma or bachelor’s degree in Computer Science, IT, Electronics or a related field
Experience in an engineering, manufacturing or technology company
Basic Linux, server administration, cloud or virtualisation experience

📌 It Support Engineer Ahmedabad (India)
🏢 Enercomp Solutions
📍 India