– Technology & IT Support TeamDepartment

Technology / Information Technology (IT)

Position

IT & Technology Executive / Team Member

Job Purpose The Technology & IT Support Team will manage the organization's websites, applications, IT infrastructure, technical support, software systems, and day-to-day technology operations.

Key Responsibilities1. Website Design & Development
Design, develop, maintain, and update websites.
Ensure websites are responsive, secure, and user-friendly.
Manage domains, hosting, SSL, DNS, backups, and website issues.
Coordinate with design and content teams when required.
Mobile & Application Development
Develop, maintain, and improve mobile and web applications.
Integrate APIs, databases, payment gateways, and third-party services.
Test applications and resolve technical issues.
Manage application updates and deployments.
Software Development & Automation
Develop internal software and digital tools.
Automate repetitive business processes.
Create dashboards, reports, forms, and workflows.
Maintain and improve existing software systems.
IT Infrastructure & Operations
Manage computers, laptops, servers, printers, and other IT equipment.
Install, configure, and maintain hardware and software.
Manage user accounts, access permissions, email, and IT resources.




Maintain IT assets, backups, and technical documentation.
IT Helpdesk & Technical Support
Provide technical support to employees.
Troubleshoot hardware, software, internet, email, and system issues.
Resolve IT support requests within required timelines.
Maintain records of technical issues and solutions.
Network & Connectivity Management
Manage LAN, Wi-Fi, VPN, internet, routers, switches, and related equipment.
Monitor network performance and troubleshoot connectivity issues.
Coordinate with internet and network service providers.
Database & Data Management
Maintain databases and ensure regular backups.
Support data migration, integration, and reporting.
Manage appropriate access to organizational data.

Required Skills
Knowledge of web and application development.
Basic knowledge of databases, APIs, and networking.
Hardware and software troubleshooting skills.
Positive problem-solving and communication skills.
Ability to manage multiple IT tasks and projects.

Reporting Reports To: IT Manager / Head of IT / Management

Works With: All departments, management, external IT vendors, developers, and service providers.

Pay: Up to ₹240,000.00 per year

Work Location: In person

📌 It Support Zirakpur
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📍 Zirakpur