Experience in international blended process, fluent communication, ecommerce chat/blended/voice process can apply. 24*7 support
Key Responsibilities
Handle customer queries through international chat and blended channels.
Provide accurate and timely resolutions to customer queries.
Assist customers with product, order, payment, delivery, and service-related concerns.
Handle voice interactions when assigned as part of the blended process.
Maintain high standards of customer service and customer satisfaction.
Follow defined process guidelines, quality standards, and compliance requirements.
Document customer interactions and update relevant systems.
Meet assigned productivity, quality, and service-level targets.
Escalate complex issues to the appropriate team when required.
📌 International Chat Process Professional Kharadi
🏢 Skyline Dynamics
📍 Kharadi
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.