CUSTOMER SERVICE EXECUTIVE – INTERNATIONAL VOICE PROCESS

Location: Airoli, Mumbai

We are hiring Graduate Freshers for a leading ITES company for an International Voice Process.

JOB DETAILS

Position: Customer Service Executive

Process: International Voice Process

Location: Airoli, Mumbai

Salary: ₹2.8 LPA

Approx. In-Hand Salary: ₹18,000 per month

Night Shift Allowance: Up to ₹3,000

Work Schedule: 5 Days Working

Week-Offs: 2 Rotational Week-Offs

Shifts: Rotational Shifts

Cabs: Available

ELIGIBILITY
Graduate Freshers can apply
2024, 2025 and 2026 graduates only
Positive communication skills
Willingness to work in rotational shifts
Candidates should be comfortable with an International Voice Process

ROLES AND RESPONSIBILITIES
Handle customer queries through calls and chat support.
Provide timely,



accurate and qualified resolutions to customer concerns.
Deliver quality customer service while following process standards.
Accurately document customer interactions in the system.
Follow company policies, process guidelines and quality standards.
Ensure a positive customer experience through effective communication.

NOT ELIGIBLE Candidates with the following qualifications are not eligible:
B.Tech./B.E.
M.Tech.
Diploma
Pharmacy/Pharma
LLB
LLM

HOW TO APPLY Interested candidates can apply for this position and share their updated resume.

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

📌 International Customer Support Airoli
🏢 Outpace Consulting
📍 Airoli