IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.
About the Job The primary responsibilities for the Information Technology (IT) Technician position are the maintenance and repair of computer hardware/software in a break/fix setting.
As IT Technician, You Will…
Install and test workstations (break/fix), fix performance issues, diagnose/replace hardware-related problems
Ensure workstations are functional (computer hardware peripherals/components) and communicate properly on the network
Troubleshoot/report specific line of business program issues
Accountable for tracking and organization of physical hardware
Being clean and organized within the IT department is a must
Provide support for the IT Department - ‘organization and cleanup’ as required
As IT Technician, You Have…
High School diploma or equivalent
Adaptability to learn a variety of software programs
Robust analytical and problem solving skills
The ability to multitask and self-manage your work day is crucial
Must be able to work evenings and weekends
Ability to work in a rapid paced and time sensitive workplace
Ability to lift 50LBs
IntouchCX will never ask for payment, money, financial or banking information during the recruitment process. We only communicate through official channels.
Should you receive a suspicious job offer, or posting, from anyone claiming to be an IntouchCX employee, please report it immediately to [email protected] for review and validation.
📌 It Technician Hyderabad (India)
🏢 IntouchCX
📍 India
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