This position is suitable for candidates who are starting their career in ERP Application Support / IT Management.
Responsibilities
Handle day-to-day IT queries raised by employees.
Provide first-level support for ERP-related issues.
Assist users with ERP application usage and basic troubleshooting.
Understand and document user-reported issues.
Log and track IT/ERP support tickets.
Escalate complex issues to the senior/technical team.
Follow up on pending issues until resolution.
Assist users with basic application and system-related queries.
Support ERP testing and validation activities.
Assist with data checking and basic ERP reports.
Maintain documentation of common issues and their solutions.
Learn construction-related ERP workflows and business processes.
Assist with user training and basic ERP demonstrations.
Coordinate with internal teams and ERP vendors when required.
Fresher Requirements
Degree/Diploma in Computer Science, IT, BCA, B.Sc IT, B.E/B.Tech IT/CSE or a related field.
Basic knowledge of computers and software applications.
Positive understanding of MS Office, especially MS Excel.
Basic troubleshooting knowledge.
Valuable analytical and problem-solving skills.
Positive communication skills.
Willingness to learn ERP software.
Ability to interact professionally with employees/users.
Interest in IT support, ERP and business applications.
Preferred
Knowledge of or exposure to:
ERP software
Construction/project management software
Database concepts
MS Excel
IT helpdesk/support
NWAY ERP or similar ERP software
Pay: From ₹12,500.00 per month
Work Location: In person
📌 It Management / Erp Support – Fresher Madurai (India)
🏢 RemNow Solutions
📍 India
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