Job Title: Team Member Operations

Key Responsibilities
Ensure all alerts/volumes process activities are processed within the defined TAT with reliable output in terms of accuracy and productions as per set expectations
Process understanding including ability to understand current process flow, learn SOP and interaction with all members to learn fraud experience from others.
Able to quickly grasp process steps from the trainings and apply it in production. Also, must be decisive in actions.
Recording daily transactions on trackers
Work as a team player in ensuring that the team target is met for the day
Take on additional responsibilities delegated by the Supervisor
Ability to call banks to validate checks from US bank.

Experience and Qualifications Academic Qualifications & Experience
B.com Graduate
Freshers

Systems Skills & Experience
Valuable typing and keyboard skills.
Excellent analytical and logical reasoning abilities. This is a mandate requirement because bank frauds lack SOP and are all about change in world.




Basic knowledge of Banking, banking functions, bank checks and fraud management
Examining checks or reviewing profiles of the customers to identify red flags or suspicious activity on account
Monitoring the fraud trends
Basic knowledge of email writing, MS word and MS excel

Key Competencies
Excellent Communication (both verbal & written), competent to validate checks from US banks via calls
Pursuing no other full time Education
Ability to work as part of a team and contribute towards team goals
Able to do research required to identify fraud
Adaptive with changes in volumes and updates
Must be able to work under high pressure in a high-variability work workplace
Adaptable to work in night shifts
Comfortable working from office, no option to WFH

Selection Process:
Eligible candidates will have to go through interview

Work Location:
Gurgaon (WFO)

📌 Junior Executive Gurugram (India)
🏢 Coforge
📍 India