Hiring: Process Associate – Australian Outbound Process
Location: Kirti Nagar, Current Delhi
Process: Australian Outbound Voice Process
Designation: Process Associate
Work Mode: Work from Office
FRESHERS NOT ELIGIBLE
We are looking for confident and energetic Process Associates who have strong outbound calling and cold-calling experience and are comfortable interacting with international customers.
Roles & Responsibilities
Make outbound calls to Australian customers.
Handle high-volume calling and connect with 500+ customers/leads as part of the daily calling process.
Perform cold calling and effectively communicate campaign offerings.
Generate quality leads and maintain professional communication with customers.
Understand customer requirements and provide relevant information about the campaign.
Maintain accurate calling records and follow the defined process.
Work closely with the team to achieve individual lead-generation and incentive opportunities.
Eligibility & Experience
Prior outbound/cold-calling experience is mandatory.
Candidates with Australian process experience will be preferred.
International outbound experience with strong cold-calling skills will also be considered.
Excellent English communication and interpersonal skills.
Candidates should be confident, proactive and comfortable speaking with international customers.
Salary & Incentives
Salary: Up to ₹30,000/month, depending on experience and relevant Australian-process exposure.
Australian-process experience: Up to ₹28,000+
Solid international outbound/cold-calling experience: Up to ₹30,000, depending on relevant experience and interview performance.
Uncapped incentives — no fixed target-based incentive ceiling.
Incentives are linked to the leads generated, allowing high performers to earn more.
Advantages
One-way cab facility
Meal provided
Uncapped incentives
Career growth & promotion opportunities
Internal Job Posting (IJP) opportunities
Supportive and professional work culture
Opportunities to work across multiple international campaigns
Working Days & Timings
5.5 Days Working
Monday–Friday: Full Day
Saturday: Half Day
Sunday: Fixed Off
Shift: Morning Shift
Working Hours: 5:00 AM – 2:00 PM
Working Days: 5.5 Days
Interested candidates can apply with their updated CV.