O365 Admin L1 –
Robust understanding of Microsoft services: Exchange Online, Teams, OneDrive, Active Directory
User, Group, and Distribution List management in AD and Office 365
Microsoft DirSync and AD integration
Windows PowerShell setup knowledge
OneDrive Sync troubleshooting
Identity & Federation services
Office 365 Security & Compliance
Basic knowledge of Microsoft licensing and O365 license assignment
Windows OS installation, configuration, and troubleshooting
Positive organizational skills and workload management
Monitoring and MIS reporting for Windows-related activities
Level 2 support for Windows-related issues
Diagnosis, troubleshooting,
and RCA for backup platform issues
Hands-on experience with PowerShell scripting
Responsible for creating and sharing daily MIS reports
Additional Information: 3 – 5 years’ experience in similar field & (B.Sc., B. Tech, BCA or 3-year regular
Diploma in Eng. in Electronics or Computer Science