Key Responsibilities
Manage daily car rental and chauffeur-driven operations.
Coordinate vehicle and driver allocation as per bookings.
Monitor trips, driver reporting, delays, and service quality.
Coordinate with clients, drivers, vendors, and internal teams.
Handle last-minute changes, cancellations, breakdowns, and replacements.
Share driver/vehicle details and ensure timely trip execution.
Verify trip sheets, extra hours/km, tolls, parking, and billing details.
Maintain booking, vehicle, driver, and vendor records.
Prepare daily operational MIS and ensure proper trip closure.
Resolve client issues and escalate critical matters promptly.
Required Skills
Excellent communication and coordination skills.
Knowledge of car rental/fleet operations.
Good knowledge of Mumbai routes and locations.
Proficiency in MS Excel/Google Sheets.
Solid follow-up, problem-solving, and multitasking abilities.
Ability to work under pressure and adaptable shifts.
Preferred: Experience in car rental, fleet management, travel, corporate transportation, or chauffeur services.