Job Responsibilities
Monitor day-to-day operations through the Operations Command Centre.
Coordinate with internal teams and field teams to ensure smooth operations.
Track operational activities, updates, and pending issues using company software.
Prepare daily, weekly, and monthly MIS reports.
Maintain operational data and records accurately.
Handle billing-related coordination and documentation.
Prepare reports and presentations using MS Excel and PowerPoint.
Monitor and follow up on operational tasks, incidents, and escalations.
Ensure timely communication and resolution of operational issues.
Perform back-office and administrative activities related to operations.
Maintain proper documentation and records for all operational activities.
Required Skills
2–3 years of experience in Operations / Command Centre / MIS / Back-office roles.
Valuable working knowledge of MS Excel and PowerPoint.
Experience with operational software and reporting systems.
Knowledge of billing and documentation processes.
Positive coordination and communication skills.
Strong analytical and problem-solving abilities.
Ability to monitor multiple activities and handle time-sensitive tasks.
Valuable attention to detail and accuracy.