Key Responsibilities-
Handle customer queries through calls, chats, and emails in a explicit, skilled, and courteous manner.
Understand customer concerns and provide appropriate solutions or guidance.
Escalate complex or unresolved issues to the relevant team for further assistance.
Ensure timely responses and follow up with customers until their concerns are resolved.
Maintain accurate records of customer interactions, issues, and resolutions for tracking and reporting purposes.
About Company: Astrotalk is an online platform for astrology consultation. Users who want to talk to an astrologer may connect over a call or chat with them live and speak with them about anything. The subject could be anything from marriage or love life to career or health.
📌 Operations Executive Customer Service In Noida, Noida
🏢 AstroTalk
📍 Noida
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