Responsibilities
Manage the complete order lifecycle from creation to fulfilment.
Handle customer orders, bookings, and billing queries.
Manage orders and processes using SAP.
Coordinate with stakeholders to resolve issues and share updates.
Maintain accurate records and reports using MS Excel.
Identify training needs and develop training materials.
Conduct process training and manage learning sessions.
Monitor training quality and results.
Requirements
Experience in order management and billing query resolution.
Solid knowledge of SAP, preferably SAP ByD.
Knowledge of SNOW is an added advantage.
Proficiency in MS Office, especially Excel.
Robust communication, analytical, and problem-solving skills.
Positive attention to detail and accuracy.
📌 Order Management Analyst Pune
🏢 Talentstream
📍 Pune
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