OTA & Revenue Manager – Company : Arow Hotels & Resorts

Department : Revenue Management & Distribution

Reports to: Director of Revenue Management / General Manager

Purpose

Own end-to-end revenue performance and online distribution strategy — combining pricing, forecasting, and inventory management with hands-on OTA channel optimization — to maximize RevPAR, occupancy, and profitability across all booking channels.

Key Responsibilities Revenue Strategy & Forecasting
Develop and execute pricing strategy across direct and third-party channels
Forecast demand and set daily/weekly/monthly rate strategies
Conduct competitor and market rate analysis (rate shopping)
Analyze RevPAR, ADR, occupancy, and other key performance metrics
Evaluate group, corporate, and contract business for rate feasibility
Set and manage restrictions (minimum stay, closed-to-arrival, etc.)
Prepare revenue performance reports and budgets for management
Lead weekly/monthly revenue strategy meetings with Sales, Front Office, and Ops teams

OTA & Channel Management
Manage rate parity, content, and availability across all OTA extranets (Booking.com, Expedia, Agoda, MakeMyTrip, Airbnb, etc.)
Update room descriptions, photos, promotions, and packages on OTA listings




Monitor OTA commission structures and negotiate better terms
Track OTA-wise booking trends, conversion rates, and ranking performance
Run and optimize paid visibility campaigns (Booking.com Genius, Expedia TravelAds, etc.)
Manage inventory allocation across OTAs, GDS, direct website, and corporate accounts
Ensure channel manager/PMS integration accuracy to prevent overbookings and rate discrepancies
Resolve booking, payment, and cancellation issues with OTA partners
Handle OTA guest review responses and online reputation management

Requirements
Bachelor's degree in Hospitality Management, Business, or related field
3–6 years' experience in hotel revenue management
Proficiency in revenue management systems (IDeaS, Duetto, RMS), channel managers (SiteMinder, RateGain), and PMS platforms
Robust analytical, forecasting, and reporting skills (advanced Excel)
Understanding of digital marketing and online distribution trends
Excellent communication and cross-department coordination skills

Key Performance Indicators
RevPAR, ADR, occupancy growth
Direct booking share vs. OTA dependency
OTA ranking, review scores, and conversion rate
Rate parity compliance
Forecast accuracy

📌 Ota Manager Udaipur
🏢 Revup
📍 Udaipur