25 Sep
|
ACUITY GROUPS
|
Bengaluru
25 Sep
ACUITY GROUPS
Bengaluru
Key Responsibilities
Daily Service Planning
Prepare and finalize the next-day pest control service schedule.
Allocate technicians based on location, skill, workload, and service priority.
Ensure all scheduled services are completed on time.
Avoid technician time clashes and unnecessary task allocation.
Technician Coordination
Coordinate with pest control technicians throughout the day.
Monitor technician attendance, movement, service completion, and productivity.
Ensure technicians have the required chemicals, equipment, PPE, and service materials.
Support technicians in resolving site-related operational issues.
Client Coordination
Coordinate with clients regarding service schedules, postponements, complaints, and special requirements.
Confirm upcoming services with clients wherever required.
Ensure customer feedback and complaints are properly recorded and followed up.
MIS & Documentation
Maintain daily service MIS and operational reports.
Update CRM/field application with service status and technician activities.
Prepare daily completed-service reports and pending-service reports.
Submit the next-day service plan and required MIS within the company's prescribed timelines.
Maintain records of chemical usage, glue traps, complaints, re-services, and postponed services.
Service Quality Control
Monitor whether technicians are following approved pest control SOPs.
Verify proper chemical application, equipment usage, PPE compliance, and documentation.
Track repeat complaints and coordinate corrective action.
Conduct regular service audits and identify areas for improvement.
Inventory & Equipment
Monitor pest control chemicals, tools, machines, PPE, and consumables.
Coordinate replenishment before stock shortages occur.
Maintain proper records of chemical and equipment usage.
Operations Performance
Monitor technician productivity and daily service completion.
Track pending, postponed, cancelled, and re-service jobs.
Coordinate with Business Development/Business Admin for current service requirements.
Ensure smooth coordination between Sales, Business Admin, Operations, Technicians, and Accounts.
Pay: ₹25,000.00 - ₹28,000.00 per month
Perks
Cell phone reimbursement
Work Location: In person
📌 Pest Control Supervisor Bengaluru
🏢 ACUITY GROUPS
📍 Bengaluru